Operations Team Member
Job Title: Operations Team Member
Location: Burlingame, CA
Number of Positions: Multiple
Start Date: Positions Open Now
Pay: Variable based on experience
Hours: Part-Time or Full-Time
How do you wish to impact the lives of others?
A child’s education is the foundation of the rest of their life: thus, those individuals who support the budding scholars of tomorrow in their academic journeys are integrally influential in creating the world of tomorrow.
We at Cardinal Education recognize this, and thus provide the premier set of services in our industry, regularly earning prestigious accolades for all of its efforts. We focus on top-tier academic coaching, admissions consulting, and test prep for families, institutions, and pro bono programs alike, giving students of all backgrounds the tools they need to thrive.
Join us in our quest! We seek an eager, dedicated Operations Team Member to join our rapidly-growing team in Burlingame.
Since 2004, Cardinal Education’s highly-talented team of mentors and coaches has helped families and students achieve their academic goals. You will provide an invaluable and essential level of support to our seasoned team of unrelentingly passionate educators eager to further strengthen the bonds between our students and the information they ingest. You’ll join them in giving our students the attention, dedication, and motivation they need in order to leap from plateau to plateau of academic performance.
The ideal candidate for this position will be able to thrive in our rapidly-evolving environment; the ideal candidate is also intelligent, process-oriented, and genuinely passionate about their work -- we’re impacting kids’ lives, after all! On a daily basis, our Operations Team Members will effectively deploy their excellent organizational skills and their superb memory in order to ensure all runs as smoothly as possible for our vibrant team.
At Cardinal Education, we cultivate a startup-style workplace and offer extensive training and professional development opportunities for all team members. We offer a highly competitive salary, generous paid time off, as well as medical insurance and free lunch! And perhaps most importantly of all, we craft a whimsical yet professional company culture unlike any other, centered around authentic camaraderie and profound support. Our company events -- including baseball games, bar nights, and crab fishing -- are the cornerstone of this distinctive culture, reminding us all of the world outside of work.
At Cardinal Education, we don’t just change students’ lives; we change our own lives, too. Grow with us -- apply today!
RESPONSIBILITIES
Inter-Office Work
Operations Team Members will dutifully and responsibly:
-answer phones and take messages
-conduct client intake and Customer Relationship Management calls
-manage the company's tutor-student assignments
-schedule and coordinate events for team members
-file and organize our library of educational materials
-print, copy, and scan documents
-take copious notes and dictations and type up memos, letters, emails
-maintain an adequate level of office supplies and groceries
-operate the company’s billing system
-handle company financials
-assist office personnel in their duties, maintain a clean office space, and coordinate lunch for employees
Operations Team Member should:
-have a high interest in working with a small company of young professionals
-be willing to work with, over, and under them
-be able to do occasional repetitive manual tasks which require uninhibited physical ability (e.g., walking up and down stairs regularly, posting flyers, lifting)
-perform all duties in a punctual, reliable, and enthusiastic manner
-be unflinchingly trustworthy
REQUIREMENTS
Eligibility
Operations Team Member must have:
-at least a high school diploma, a college degree is preferred
-a valid driver's license with insurance in good standing
-Full-Time applicants must have the ability to work a minimum of 50 hours per week
-Part-Time applicants must have the availability to work at least 20 hours per week
-an exceptional method for organization
-an impeccable memory
-a minimum of 60 WPM typing speed
-a smartphone capable of sending and receiving emails and texts
Experience
-Some experience in sales, customer service, human resources, and/or office administration
Knowledge and Skills
-flexibility, efficiency, and diplomacy
-a highly process-oriented and detail-oriented approach
-a natural comfort with organization, task management, and time management
-an unflinching dedication to integrity and trustworthiness
*A huge plus is at least one supervisor reference testifying as to your trustworthiness, particularly with regards to handling finances.
Education
-Operations Team Members must possess at least a high school diploma
-College degree preferred
Knowledge and Skills
Operations Team Members must have:
-proficiency with Quickbooks, Gmail, Google Drive, Google Calendar, Microsoft Office, Dropbox, Skype, and other cloud-based services
-an excellent phone presence
-a fun, happy, energetic, and professional demeanor
-exceptional initiative and communication skills
-a solution-oriented approach
-the ability to act in unexpected situations in a timely manner
-a good sense of humor
-the ability to keep pace with an ever-changing to-do list
-a high level of energy
-an interest in increasingly taking on more responsibility and growing professionally
*Experience with employment law is a plus
BENEFITS
For Full-Time
-Medical insurance reimbursement
-Paid time off
-Lunch provided
-Frequent work outings and parties
-Fun, supportive, and rewarding work
-Industry-competitive salary
For Part-Time
-Lunch provided
-Frequent work outings and parties
-Fun, supportive, and rewarding work
-Hourly pay
APPLICATION PROCESS
To take the first step towards a dynamic, challenging career, please fill out an application through the following website: https://docs.google.com/forms/d/1mJNlI7XKOyGpOcgXMPu_H5mZwhGkXIBq7ZXnJz7Rlpk/edit
Due to high volume of applicants, we respectfully request no phone calls. Please email hiring@cardinaleducation.com if you have any questions.