Professional Services Analyst

Job Description

For the Analyst role, Ambra Health is seeking a highly motivated, intelligent, and talented recent college graduate to join the Ambra Health team. You will be a key member of the Professional Services team, which is central to the success of our organization and our global clients. You will be responsible for contributing to and supporting a broad base of client projects from pre-sale negotiations to established clients.

Responsibilities

·     Develop an expertise in the Ambra Health software, healthcare industry and medical imaging.

·     Configuring the Ambra Health application to best support our clients’ processes and imaging initiatives.

·     Train clients on how to best use Ambra Health through hands-on client sessions.

·     Communicate daily with sales team regarding client relationships and prospects.

·     Work closely with development and product teams on Ambra Health technical capabilities and enhancements to the product.

·     Build supportive relationships with new and existing clients while creating a positive client experience through responsive, informative problem solving.

·     Manage multiple projects while driving customer satisfaction and success.                                           

Once trained on the Ambra Health software, you will be assigned to deployment teams and have ownership of client projects. This is a client-facing role with significant responsibilities that requires professionalism and creativity. Domestic travel opportunities are common.