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Systems Engineering Intern

Spectrum
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Network Operations (NetOps) is dedicated to the quality, reliability and integrity of the network systems that allow us to serve our customers. Here you will be working with bright minds that are the power behind the services that Charter provides.  

It's a great time to join the Charter NetOps Internship program. Take the opportunity to be a part of creating something new as we evolve after merging with Time Warner and Brighthouse Networks. 

Jump in and make your mark on high profile projects and plans. Take advantage of access to our online learning platforms and mentorship program to grow your skills exponentially.

 

THE PROGRAM

10 weeks in our Greenwood Village, CO location with at least one project assigned.

 

WHAT WE LOOK FOR

Graduate students who value excellence, critical thinking, continuous improvement and hard work; and have a GPA of at least 3.0/4.0.


JOB SCOPE

Responsible for assisting design, development, and implementation of enterprise-wide automation tools. Supports the Operations Support Systems (OSS) applications and their associated operating systems and databases, specifically provisioning, CPE Management, and DNS systems. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.

 

DUTIES AND RESPONSIBILITIES

·       Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality

·       Conducts design sessions with appropriate participation from architects and engineers

·       Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services

·       Collaborates to creates configuration designs for design and implementation of various environments

·       Creates work effort estimates for new features and bug fixes for use in prioritization and release management

·       Develops core code modules, unit test tools and release notes for enhancements and bug fixes

·       Reviews new development tools, application frameworks and testing tools for functionality / effectiveness

·       Installs, administers, configures and maintains OSS applications including operating systems and related software

·       Provides 'on call' support to resolve OSS application issues after normal business hours

·       Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)

·       Works with database administrators to configure, tune and maintain databases in variety of languages

·       Documents systems configurations and upgrades

·       Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage

·       Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources

·       Performs other duties as requested by supervisor.

 

EDUCATION & QUALIFICATIONS

·       Bachelor's Degree in Computer Science or related field

·       Graduate Coursework in Computer Science or related field.

 

JOB REQUIREMENTS

·       Knowledge and Experience of Automation Tools and Operational Analytics platforms

·       Strong Command of scripting languages and Java

·       Experience with SQL and NO SQL Databases and Integration

 

WORKING CONDITIONS

Office environment

'On Call' support, on a rotation basis

 

APPLICATION DOCUMENTS

Resume (Required)

 

MORE ON SPECTRUM: Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws. Charter Communications is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.