Operations Analyst/General Manager in Training - Sheraton Gateway LAX Hotel; Los Angeles, CA

Are you interested in joining a progressive Hotel Management Company that promotes unlimited career growth from within? How about a jump start to a career in Hotel Operations?  If so, we have an amazing opportunity for you!

We are currently searching for a bi-lingual (Mandarin Chinese and English speaking) Operations Analyst/General Manager in Training to be based out of our Sheraton Gateway LAX Hotel in Los Angeles, CA!

The Operations Analyst/General Manager in Training will directly assist the C.O.O. and Senior Operations team in operating hotel and resort assets across the United States. The purpose of the position is to impact two areas. First to assist in the completion of operations related projects and help facilitate communication amongst the team (which the majority are remote office based). Second is to create a pipeline of future senior executives for our company that have the high level understanding of our culture and systems as they garnered additional position experiences. It is expected from this role you will go on to a management role in Operations and or an Assiant GM Role in one of our hotels.

Duties include, but are not limited to, the following:

• Analyst to the Chief Operating Officer and members of the Senior Operations Team

Operations:

• Daily review & operation of PHG portfolio: 85 +/- hotels across multiple asset classes in the US and Caribbean, workforce of 10,000 +/- and annual revenue generation of $1B +/-
• Direct daily support to COO and SVP/VP of Operations  for projects, problem resolution, and operational value enhancement initiatives
• Annual/ongoing budgeting and forecasting of operations for individual properties and multiple property funds
• Sales & Marketing, Revenue Management & E Commerce:
• Assist with sell strategy reviews for underperforming assets with corporate, regional, and property team members
• Assist with Sales and Revenue Management Initiatives i.e.; Direct Sales, P.R., Advertising, & E Commerce
• Capital Projects & Design Process:
• Liaison and analyst for COO and senior operations team with ownership during the analysis and execution of value-add capital projects

• Asset Transitions and New Developments
  • Assist in the transition of assets into and out of the managed portfolio
  • Assisted in the conceptualizing, underwriting, and execution of new hotels and restaurants
• Owner & Brand Services Relations
  • Liaison between PHG, capital partners, asset managers, and brand partners to maintain unilateral strategy
• Other Tasks
  • Assist senior members of the team on various a wide range of tasks during the week
  • Report on all properties Guest Satisfaction and Online E Commerce Scores/Rankings
  • Assist on transition of property management into the Pyramid family
  • Assist in purchasing and compliance for new industry wide standards
  • Assist Business Development with data gathering and interpretation