Administrative Assistant, GSC
Administrative Assistant, Galleria Servicing Center
Credit Acceptance works with car dealers nationwide to enable them to sell vehicles to customers on credit, regardless of their credit history. The company's motto, “We Change Lives!” speaks to team members' pride in their ability to make a difference in the lives of dealers and customers alike.
We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential.
We are hiring a(n) Administrative Assistant, Galleria Servicing Center within our Repossession Department.
About this Position:
This position will support the Galleria Servicing Center and is a member of the Repossession Support Team. The purpose of the “Administrative Assistant” position is to:
* Provide administrative support to the site.
* Provide exceptional customer service to internal and external customers
* Manage the Front Desk/Reception area by greeting guests, notifying appropriate parties of arrivals.
* Coordinate the receipt of incoming/outgoing packages, faxes and mail.
* Maintain supply inventory for break room and copy center.
* Assist the Back End Leadership team with clerical and data entry needs and meeting preparation.
* Coordinate interview schedules and provide overall support for recruitment process including onsite interviews
* Process abandon vehicle notices by reviewing imaged documents and entering their data into the systems for the Abandon Specialists to review
Our Administrative Assistant, Galleria Servicing Center Team Members:
* Ability to prioritize, multitask and execute tasks in fast paced environment
* Flexible - can adjust to rapidly changing business environment
* Understand, interpret, document and record data/ observations clearly
* Strong written and verbal communication skills; speak in an assertive manner when appropriate
* The ability to seek, retain and share knowledge to help team members resolve requests.
* Strong problem solving skills with the ability to understand, interpret and act on information promptly and effectively.
* Self-driven, motivated to help, and able to perform with minimal supervision in a team environment.
* Take ownership of issues to resolution
* Organized with the ability to multitask
Position Qualifications:
Required:
* Previous customer service or administrative assistant experience
* Proficient in Microsoft Office applications (Microsoft Outlook, Word, and Excel)
* Attendance as outlined in the Repossession Support Team attendance policy
Preferred:
* Excellent customer service, problem solving, and organizational skills
* Experience supporting multiple departments in a fast paced environment
Core Values:
To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:
* Positive : Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
* Respectful : Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
* Insightful : Make timely well considered decisions, create innovative solutions and continuously learn.
* Direct : Communicate clearly and objectively; don't be afraid of difficult conversations. Raise concerns through the proper channels.
* Earnest : Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is an equal opportunity employer.
Desired Skills:
administrative assistant, Microsoft Office, multitasking, customer service, organizational skills, problem solving, fast paced environment
Pay Rate: US$14 per hour + 401K, medical, dental, vision
Credit Acceptance works with car dealers nationwide to enable them to sell vehicles to customers on credit, regardless of their credit history. The company's motto, “We Change Lives!” speaks to team members' pride in their ability to make a difference in the lives of dealers and customers alike.
We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential.
We are hiring a(n) Administrative Assistant, Galleria Servicing Center within our Repossession Department.
About this Position:
This position will support the Galleria Servicing Center and is a member of the Repossession Support Team. The purpose of the “Administrative Assistant” position is to:
* Provide administrative support to the site.
* Provide exceptional customer service to internal and external customers
* Manage the Front Desk/Reception area by greeting guests, notifying appropriate parties of arrivals.
* Coordinate the receipt of incoming/outgoing packages, faxes and mail.
* Maintain supply inventory for break room and copy center.
* Assist the Back End Leadership team with clerical and data entry needs and meeting preparation.
* Coordinate interview schedules and provide overall support for recruitment process including onsite interviews
* Process abandon vehicle notices by reviewing imaged documents and entering their data into the systems for the Abandon Specialists to review
Our Administrative Assistant, Galleria Servicing Center Team Members:
* Ability to prioritize, multitask and execute tasks in fast paced environment
* Flexible - can adjust to rapidly changing business environment
* Understand, interpret, document and record data/ observations clearly
* Strong written and verbal communication skills; speak in an assertive manner when appropriate
* The ability to seek, retain and share knowledge to help team members resolve requests.
* Strong problem solving skills with the ability to understand, interpret and act on information promptly and effectively.
* Self-driven, motivated to help, and able to perform with minimal supervision in a team environment.
* Take ownership of issues to resolution
* Organized with the ability to multitask
Position Qualifications:
Required:
* Previous customer service or administrative assistant experience
* Proficient in Microsoft Office applications (Microsoft Outlook, Word, and Excel)
* Attendance as outlined in the Repossession Support Team attendance policy
Preferred:
* Excellent customer service, problem solving, and organizational skills
* Experience supporting multiple departments in a fast paced environment
Core Values:
To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:
* Positive : Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
* Respectful : Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
* Insightful : Make timely well considered decisions, create innovative solutions and continuously learn.
* Direct : Communicate clearly and objectively; don't be afraid of difficult conversations. Raise concerns through the proper channels.
* Earnest : Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is an equal opportunity employer.
Desired Skills:
administrative assistant, Microsoft Office, multitasking, customer service, organizational skills, problem solving, fast paced environment
Pay Rate: US$14 per hour + 401K, medical, dental, vision