Job Purpose:
Identify and serves members and guests by providing high level service and information regarding food and beverage selections; presenting ordered choices; maintaining dining ambiance.
Duties:
* Prepares room for service by setting tables, setting decorations, condiments, wine service, candles, napkins, service plates, buffet and/or other service settings and utensils as needed.
* Protects establishment and members by adhering to sanitation, safety, and alcohol beverage control policies.
* Accommodates and identifies members and guests: takes orders and serves selections of food and beverages by; presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions; diligently attending to member and guest needs regarding service and dining anticipation.
* Transmits orders to bar and kitchen via POS system; identifying guests special dietary needs and special requests.
* Keeps kitchen staff informed by noting timing of meal progression.
* Serves orders by picking up and delivering guests choices from bar and kitchen; delivering accompaniments and condiments from service bars.
* Responds to additional member and guest requirements by; observing and anticipating dining process or inquiring of needs.
* Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to member and guest other special needs.
* Concludes dining experience by acknowledging and confirming members identification by name; confirming settlement options if multiple members or guest present, inviting members and guests to return, and promoting upcoming events.
* Obtains revenues by identifying members, totaling charges; charging correct member accounts accurately
* Contributes to team effort by accomplishing related results as needed.