Country Manager - Brazil

ABOUT GELATO

In just over 8 years, Gelato is proud to be delivering our service throughout more than 40 countries reaching close to 1.5 billion people in different cities across the globe. And we don’t want to stop there - we’re constantly working towards reducing the delivery distances between the printer and end customer. Gelato is a software company connecting printers all over the world into one global print cloud.

Gelato is now activating its network in Brazil. The printing machinery manufacturing sector alone registered a year-on-year growth of not less than 20 percent in the past five years. Brazil represents a colossal business opportunity. Now we need someone to manage Gelato´s operations in Brazil. As a country manager in Brazil you will spearhead our operational strategy and lead across all business units. You’ll come with a track record of building teams and systems tied directly to the top and bottom line results of the organization, ideally with experience discovering and designing processes for scale.

Gelato is a technology company. We build technology that connects - at the push of a button - people´s creativity with printers and distribution partners across the world. On another level, Gelato is about applying mobile technology, data-driven decision making, and world-class operations teams to solve a massive, offline problem: intelligent allocation of digital files destined to be printed somewhere on our planet. These are early days. Come join us, and help us build a new way of managing the distribution of creativity. Be part of redefining the way people communicate.

WHAT YOU'LL DO:

• You will drive our efforts to enable Brazilian companies and families to access high quality, locally printed materials with short delivery times. This will involve helping us expand our print network, growing sales to multi-office and global companies, and launching our consumer offering, optimalprint.com.
• You will need to rapidly learn about our products, our platform, our culture, and our experience in launching in 30 other countries.
• You will be tenacious in getting Gelato established in Brazil. You will establish Gelato-quality printing, delivery and customer service operations by partnering with local providers.
• As we grow in Brazil, you will build out and directly lead an operations organization across Brazil to enable Gelato to scale through well developed operational models both centrally and localized where appropriate
• Work closely with the HQ in Oslo, helping define individual region´s growth and management goals and the strategy to achieve them
• Develop acquisition and lifecycle engagement strategies for our print partners and end-customers in Brazil. You will execute these growth strategies through data-driven analytics and creative campaigns.
• Hire staff and motivate them to continually up-level their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics

WHAT WE’RE LOOKING FOR

• 7+ years of deep, hands-on management of functions that included combinations of the following: operations, business analytics, marketing, customer loyalty and retention, and project management
• Unparalleled business judgement and critical thinking skills with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them
• Quantitative data analysis, deep actionable insights, modelling, and advanced test plan design and analysis experience
• You will bring deep understanding of how to operate in Brazil, although not necessarily an understanding of the printing industry.
• High energy and motivational leadership driven by personal influence and example with direct staff, peers, and senior leaders across all company functions
• Experience working closely and communicating effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines

PERKS

• Employees are showered with the challenges associated with daunting and ever escalating growth ambitions and expansion challenges.
• Ground floor opportunity with the team; shape the strategic direction of the company.
• The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re improving the humans ability to share their creativity in one of the world´s largest industries.
• Sharp, motivated co-workers in a highly professional and international office environment.