Document Management Specialist
Document Management Specialist (Technical Writer)
Credit Acceptance works with car dealers nationwide to enable them to sell vehicles to customers on credit, regardless of their credit history. The company&'s motto, "We Change Lives!" speaks to team members&' pride in their ability to make a difference in the lives of dealers and customers alike.
We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential.
We are hiring a Document Management Specialist within our Legal Compliance Department.
About this Position:
* The purpose of the Document Management Specialist position is to support all aspects of the Company&'s Document Management Program. In this role, you will support Company leaders and attorneys by developing, drafting, and implementing clear, concise and compliant corporate documents (such as policies, processes, training materials, job aids and corporate agreements).
Our Document Management Specialist Team Members:
* Document Development: Become a subject matter expert in various areas of the business as needed, and provide valuable feedback and guidance in developing documents in those areas. Ensure that all policies, processes, training materials, job aids, and other corporate documents developed by you and/or as part of a special project are clear, concise, compliant and consistent.
* Document Compliance: Job shadow team members from the business functions to understand how they use corporate documents, and identify and escalate opportunities to create or clarify policies and supporting documents as appropriate.
* Document Implementation: Work with the business to set clear expectations and deadlines for document development milestones. Ensure timely and organized implementation of new and amended policies, processes, training materials, and other corporate documents.
* Corporate Agreements: Ensure fully-executed Corporate Agreements are timely received and added to the Published Document Library; work with the business to establish user permissions and review dates. Timely respond to business inquiries concerning corporate agreements.
* Document Preservation and Destruction: Ensure that Corporate Documents are preserved or destroyed in accordance with the Document Management Program.
* Oversee Document Management Tool and Library: Oversee the administration of the Company&'s Document Library and Document Submission Tool to ensure team members have access to the documents necessary for them to do their job.
* Corporate Knowledge: Provide cross-functional support by learning myriad areas of the business.
Position Qualifications:
Required:
* 3+ years of experience in a Communications role (Corporate Communications, publication editor, newsletter, etc.).
* Able to communicate with team members at all levels in the business.
* Proficiency with Microsoft Office Suite and Adobe Professional.
* Bachelor degree in English, Business, Marketing, Communications, Journalism or related field OR 4+ years of equivalent experience.
* Remain compliant with our policies, processes and legal guidelines.
Core Values:
To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:
* Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
* Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
* Insightful: Make timely well-considered decisions, create innovative solutions and continuously learn.
* Direct: Communicate clearly and objectively; don&'t be afraid of difficult conversations. Raise concerns through the proper channels.
* Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is an equal opportunity employer.
Pay Rate: US$22.50 - US$30.00 per hour + bonus
Credit Acceptance works with car dealers nationwide to enable them to sell vehicles to customers on credit, regardless of their credit history. The company&'s motto, "We Change Lives!" speaks to team members&' pride in their ability to make a difference in the lives of dealers and customers alike.
We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential.
We are hiring a Document Management Specialist within our Legal Compliance Department.
About this Position:
* The purpose of the Document Management Specialist position is to support all aspects of the Company&'s Document Management Program. In this role, you will support Company leaders and attorneys by developing, drafting, and implementing clear, concise and compliant corporate documents (such as policies, processes, training materials, job aids and corporate agreements).
Our Document Management Specialist Team Members:
* Document Development: Become a subject matter expert in various areas of the business as needed, and provide valuable feedback and guidance in developing documents in those areas. Ensure that all policies, processes, training materials, job aids, and other corporate documents developed by you and/or as part of a special project are clear, concise, compliant and consistent.
* Document Compliance: Job shadow team members from the business functions to understand how they use corporate documents, and identify and escalate opportunities to create or clarify policies and supporting documents as appropriate.
* Document Implementation: Work with the business to set clear expectations and deadlines for document development milestones. Ensure timely and organized implementation of new and amended policies, processes, training materials, and other corporate documents.
* Corporate Agreements: Ensure fully-executed Corporate Agreements are timely received and added to the Published Document Library; work with the business to establish user permissions and review dates. Timely respond to business inquiries concerning corporate agreements.
* Document Preservation and Destruction: Ensure that Corporate Documents are preserved or destroyed in accordance with the Document Management Program.
* Oversee Document Management Tool and Library: Oversee the administration of the Company&'s Document Library and Document Submission Tool to ensure team members have access to the documents necessary for them to do their job.
* Corporate Knowledge: Provide cross-functional support by learning myriad areas of the business.
Position Qualifications:
Required:
* 3+ years of experience in a Communications role (Corporate Communications, publication editor, newsletter, etc.).
* Able to communicate with team members at all levels in the business.
* Proficiency with Microsoft Office Suite and Adobe Professional.
* Bachelor degree in English, Business, Marketing, Communications, Journalism or related field OR 4+ years of equivalent experience.
* Remain compliant with our policies, processes and legal guidelines.
Core Values:
To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:
* Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
* Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
* Insightful: Make timely well-considered decisions, create innovative solutions and continuously learn.
* Direct: Communicate clearly and objectively; don&'t be afraid of difficult conversations. Raise concerns through the proper channels.
* Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is an equal opportunity employer.
Pay Rate: US$22.50 - US$30.00 per hour + bonus