Application Engineer
Hubbell Power Systems (HPS) engages in the design
and manufacture of a wide variety of transmission, distribution,
substation, underground, OEM and communications products used by
utilities. HPS products are also used in the civil construction,
transportation, gas and water industries.
At HPS, we build products that provide mission critical infrastructure
and that deliver power to millions of people worldwide. In our business
failure is not an option. So we manufacture products of uncompromising
integrity. And it starts with our quality policy. We hold our partners,
our suppliers and ourselves to the highest standard to ensure we exceed
all the technical and functional expectations of our customers.
Hubbell Incorporated engages in the design, manufacture, and sale of
electrical and electronic products in the United States and
internationally. It operates in three segments: Electrical, Power, and
Industrial Technology.
PRIMARY PURPOSE: Support customers, customer service representatives, field representatives, agents, and Hubbell subsidiaries by providing technical support and sustaining their efforts in promoting/selling products. Prepare pricing and technical data for quotations. Provide liaison and coordination between engineering, manufacturing, and sales.
MAJOR JOB RESPONSIBILITIES:
- Provides technical support for questions pertaining to assigned products to end users, channel partners, sales, and customer service for domestic and international markets.
- Assists engineering with design and testing of products.
- Providing pricing, class code, and product information (drawings, test reports, etc.) for quotations to customer service representatives, field sales, agents, and/or Hubbell subsidiaries and directly to customers when necessary and required
- Provide training and select technical information to customer service representatives, field representatives, agents, and/or Hubbell subsidiaries and directly to customers for quotations or when necessary and required
- Review orders for proper application of products, price, and delivery
- Review quotations for order terms and conditions of sale
- Resolve product returns; i.e., request credit/debits, write evaluations on damaged return material
- Assist in preparation of technical publications and review technical information and illustrations
- Review customer product specifications and maintain up-to-date file in customer files
- Aid in organization and presentation of material for seminars, industry meetings, and trade show
- Provide recommendations on application products using calculations, software, drawings, testimonials, and industry-accepted standards to support recommendations
PHYSICAL REQUIREMENTS: Ability to travel on business related trips; ability to communicate; ability to work on a personal computer or other related equipment as required. This position can be based out of Menomonee Falls, WI OR Leeds, AL.
RECOMMENDED EDUCATIONAL BACKGROUND: BS degree in engineering
LEVEL OF DECISION MAKING:
- Shared/recommended decisions concerning quotations
- Shared/recommended decisions concerning application of products
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.