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Supervisor - In Home Family Services

Job ID 2016-2080

Location US - MI - Kentwood

Category Management

Type Full-Time

Shift Flexible

Schedule 8:30 AM - 5:00 PM: 24/7 availability for emergencies and special needs; including some nights, weekends and holidays




Provide clinical supervision and professional leadership to a team so the functioning of the unit can be accomplished. Supervisor activities include: Organize workflow and priorities; Assign work among employees; Maintain quality/quantity standards regarding program performance and outcomes; Interpret operating policies and procedures; Participate in hiring process; Train employees; Evaluate employee performance; Twenty-four hour (24) availability to accept referrals or assist with staff and client emergencies.




  • Provide individual supervision and professional leadership to direct service staff, support staff and student interns (as applicable)
  • Ensure overall unit compliance with contracts, licensing, accreditation guidelines, agency policy, procedure and strategic plan, etc Complete case reviews quarterly
  • Input data per established guidelines into agency and contractor data collection systems
  • Handle and coordinate the ongoing personnel issues of the unit; i.e., leave records, training records, participate in the recruitment, interview, reference, and orientation process for new hires
  • Communicate employee performance expectations, conduct new hire six month evaluations and annual evaluations; develop performance improvement plans where required
  • Coordinate the referral and intake process and make appropriate assignments to staff
  • Monitor, read and approve all required reports, including incident reports
  • Provide some direct service to clients depending on specific contract language or unit structure
  • Promote staff morale and team building Encourage collaboration, share wins and successes, create a feeling of belonging Responsible for the training needs of the unit
  • Organize and run regular team meetings
  • Interpret agency policy and procedures to staff and serve as a liaison, bringing staff concerns and needs to the Program Manager/Division Director as needed
  • Oversee and approve staff expenses and program expenditures including use of specific assistance funds; Manage unit petty cash and checking account as applicable
  • Participate as requested as a member of a CQI team or other agency workgroups
  • Coordinate services with other agencies/ professionals and represent Wellspring Lutheran Services in community networks
  • Provide twenty-four (24) hour availability to clients and staff and a flexible work schedule
  • Transport clients in your own vehicle





  • Master's degree in social work or human service field (as required by Contract/License for programs including Counseling, Family Reunification Program, Advanced Impact)

-OR-
  • Master's degree in social work or related human service field OR Bachelor's degree in social work or related human service field with a minimum of three years of field experience (or more as required by contract) AND commitment to complete a Master's degree within four years (FFM, FC, Teen Parent, Supportive Housing)
  • Minimum two years related experience working with children and families unless contract/license requirement indicates more experience is required
  • Ability to work a flexible schedule including evenings, weekends and holidays
    • Access to a personal vehicle with liability insurance for work use at all times
    • Maintain a personal cell phone for client contact (partially reimbursed through agency stipend)
  • Ability to be away from home overnight as necessary for required training and meetings
  • Maintain or seek license, certificate or registration commensurate with the function of the position and the individual's academic training and experience


**Keywords: Wellspring Lutheran Services, Children, Children & Families, Social Work, Families, Human Services, Family Services, In Home**


Apply Here: http://www.Click2apply.net/t2qqf2hmqy