Field Application Engineer
MINIMUM QUALIFICATIONS
• Strong understanding of networking and IP scheming
• Strong understanding of radio frequencies and wireless communications
• Experience working with customers and as part of a team with remote members
• Ability to work under time pressure with minimal supervision
• Excellent communication skills (verbal and written) and presentation skills
• Proficiency in Microsoft Word, PowerPoint, and Excel
• Must be willing and able to travel 50% of the time
• United States Secret Clearance or higher or ability to obtain a United States Security Clearance
PREFERRED QUALIFICATIONS
• Technical degree (preferably in Electrical, Computer or Software Engineering, or other discipline with focus on system integration) or equivalent experience
•
Comprehensive knowledge of Mobile Ad hoc Networking
• Proven experience writing reports and building test plans
• Experience performing consultative, solutions-based design and implementation
for clients
• Experience conducting training from a formalized lesson plan
• Experience resolving issues at the lowest level as a customer liaison
• Experience providing customer feedback, conducting student evaluations, and
internal reporting
• Keen awareness of the wireless industry and developing communications trends
POSITION RESPONSIBILITIES
• Traveling to test locations and customer sites to directly support the testing, evaluation, and deployment of the Wave Relay® system
• Supporting project execution in the deployment and support phases as technical specialist
• Conducting development testing on new and existing Wave Relay products
• Creating diagrams and documentation for specific engineering solutions and customer requirements
• Completing engineering tasks such as defining requirements, supporting design efforts, developing acceptance test plans, and data analysis.
• Developing technical expertise of the Wave Relay suite of products
• Supporting the sales force in technical analysis and solution design during the business development phase of the project
• Interpreting written customer requirements and technical specification documents
• Providing necessary technical documentation for suppliers, customers and internal use
• Providing technical advice to management on strategic or project issues
• Screening of the market segment including key customers and competitors on and ongoing basis
• Interacting with customers and providing direct technical support
• Assisting customers in integrating other systems, sensors, and components with the Wave Relay® systems
• Conducting onsite and offsite Wave Relay® training courses
• Participating in meetings for customer employment of Wave Relay® systems