Student Success Specialist | Program Coordinator
Program Coordinator | Student Success Manager
Operations Team | Atlanta, GA
Who We Are:
Nurse Practitioner Clinical Rotations (NPCR) delivers the fastest growing service to help nurse practitioner students graduate on time. Our core service locates and schedules students in required internships known as clinical rotations. These internships are necessary for students to complete their curriculum. Currently, the industry is underserved and isn’t provided enough resources by universities. As a result, thousands of students have their graduation delayed every year.
Impact You’ll Make:
There’s a primary care shortage in the United States and our students often become primary care providers once they graduate. So not only will you be part of a growing startup, but you'll also help individual students daily and contribute to making healthcare in the U.S. better and more accessible around the country. Plus, our students are awesome and appreciate the work we do!
Who We’re Looking For:
Employee #9 who is ready to work hard and have fun! We’re looking for someone who loves interacting with people, both organized and unorganized chaos, and doing great things.
We're looking to bring on two Student Success Managers to begin within the following timelines:
- May 1st, 2018
- July 1st, 2018
- September 1st, 2018
What We’re Looking For: a Program Coordinator | Student Success Manager
You’ll be the main point of contact for our students when they enroll into our program. Our role is to provide reassurance and support to our students who are usually under significant stress and flux. This role is ideal for someone who takes a consultative approach to problem-solving, has fantastic written communication skills, and who can patiently empathize with customers throughout the day, ensuring each interaction is timely, accurate, and genuinely human.
The role involves:
- Significant program development. You’ll onboard, consult, and manage student interactions daily
- Executing on growth initiatives. You’ll get to work on fun proactive growth initiatives that will take our company to the next level and provide the ability to help students in all 50 states
- Never having a dull day. You’ll take part in startup culture and at times be flowing in and out of multiple roles within the business
You’ll be an amazing fit if you:
- Are empathetic
- Are creative, hardworking, and resourceful
- Enjoy speaking with people
- Possess excellent writing and grammar skills
- Value consistent learning
- Have strong multi-tasking ability
- Are tremendously self-motivated
- Possess strong organizational skills
- Have a willingness to learn, take constructive criticism, and the ability to have a good sense of humor
Bonus Points If You:
- Have a strong meme game
- Appreciate the craziness of start-up culture
- Love crossing things off a to-do list
- Experience in customer support
What We Value
We’re obsessed with doing better for our customers. This shapes our company culture from how we choose to innovate, develop technology, design our marketing, and provide support. We make fast decisions, execute quickly, give support always.
We believe in the “Why Not Us” mindset. We’re a group of people with very different backgrounds, abilities, and perspectives building a great thing that will help an entire industry.
Perks, Benefits, etc:
- Located in Midtown Atlanta, GA – 5-minute walk to Marta
- Consistent happy hours
- A healthy amount of PTO
- International Remote Days
- Significant growth opportunity
- High contribution towards medical, dental and vision coverage premiums
- Phone Allowance
- Laptop Allowance