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Intern, Corporate Housing

OUR POSITION IN A NUTSHELL

Ready to love where you work this summer? Participants in the Dwellworks internship program experience far more than the typical summer internship. Through one of the most innovative, comprehensive and coolest internships, students are welcomed into a unique corporate culture and exposed to a plethora of projects, activities and professional development opportunities. Our interns will participate in a full-time paid internship program which is structured to improve the content of their résumé and prepare them for the business world.

Overlooking Campus Martius, our Detroit office is in the Campus Martius WeWork space. The coworking space allows for associates from all different companies to network over FREE coffee, tea, or flavored water and daily community events. The upbeat atmosphere creates a unique location for associates to engage in innovative thinking. Haven't heard of WeWork?? Check out their website to learn more!

YOUR FOOTPRINT AT DWELLWORKS

As a Corporate Housing Intern, you will be part of a team currently growing an exciting new product line servicing our global corporate housing clients here in the US. You will assist in the management of concierge services programs for corporate housing clients and their guests as well as assignment management support for Destination Services Consultants (the Independent Contractors who deliver our services). The intern will aid in communication between Dwellworks and its client companies, assist Corporate Housing Managers with the management of concierge services programs, and with training, manage an individual caseload of corporate housing programs.

WHAT YOU WILL ACCOMPLISH

Daily Corporate Housing Internship Responsibilities

  • Coordinating corporate housing concierge services, including but not limited to property inspection, cable wait and return, guest meet and greet, and grocery delivery
  • Effectively problem solve to assist destination service consultants with issues managing concierge services in the field
  • Managing caseload of corporate housing files to ensure exceptional customer service is being provided
  • Establishing a positive rapport with team members and work collaboratively to achieve corporate goals
  • Completing detailed data entry, billing paperwork, and client-specific reporting
  • Opportunity to work with Client Services Director and Marketing Manager on global corporate housing projects

 

Professional Development

  • Participate in customer service training along with additional professional development training sessions
  • Take part in company-wide and department specific team meetings
  • Collaborate with interns from our US and international offices and preset on a predetermined topic to upper management
  • Meet with HR to review résumé & cover letters
  • Participate in interview workshop and have mock interviews

Fun

  • Participate events planned by the Engagement Committee
  • Blog about internship experience

WHAT WE'RE LOOKING FOR

Your Education (Required)

  • Pursuing undergraduate degree

Your Experience (Preferred)

  • Experience in clerical or administrative support

Your Additional Skills and Abilities

  • Proficient in Microsoft Office Suite
  • Excellent written & verbal communication
  • Comfortable speaking to clients on the phone
  • Strong organizational skills
  • Ability to handle confidential information
  • Works effectively with others in a collaborative team environment
  • Manages work assignments to meet deadlines

WHO WE ARE

Our Team
The Dwellworks experience is driven with passion, hard work and integrity. We search for the team players, the go-getters, and the innovators who are hungry to learn. Best of all, we promote a relaxed, well-rounded environment where associates can explore and engage in extensive opportunities such as our associate led-committees (wellness, green, philanthropy, and fun). Here at Dwellworks, we want you to succeed, we want you to grow, and we want you to thrive!

Our Impact

Headquartered in the heart of downtown Cleveland, we have expanded our footprint throughout eleven global office locations. Listed among Northeast Ohio’s Top Workplaces for four years and awarded by Northeast Ohio Council on Higher Education (NOCHE) for our internship program, we empower our associates from all levels of business as leading providers in the relocation and real estate support services.

Our Perks

  • Casual dress code
  • Parking allowance
  • And most importantly: a passionate, friendly team of coworkers who work hard and love working here!

WANT TO LEARN MORE?

Check out our website

 

Dwellworks is an Equal Opportunity Employer.