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Technology Services Internship

Department: Corporate Administration	Job Status: Full Time
FLSA Status: Non-Exempt	Reports To: VP Technology Services
	Amount of Travel Required: 10%
Job Type: Internship/Temporary/Seasonal	Positions Supervised: None
Work Schedule:
Summer Internship May-August Monday-Friday, 8:30am-5:00pm Location: Adrian Office

POSITION SUMMARY

Assist the Technology Services department with automating internal processes. Support the employees of Kapnick Insurance through consulting on how to use technology most productively for their various needs.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

•	Automate Technology Services internal processes using scripting in conjunction with VMware, Microsoft Active Directory and Office 365 system administration scripting interfaces
•	Become familiar with and leverage Desktop Authority and Shavlik system management products
•	Assist with virtual infrastructure
•	Integrate and become a part of the Technology Services Team of Kapnick Insurance Group
•	Assist end-users to improve productivity through the use of information technology
•	Assist with Helpdesk Spiceworks
•	Assist with SharePoint Office 365
•	Assist with computer system maintenance and enhancement
•	Assist with network maintenance and enhancement
•	Regular and timely attendance is an essential function of the job
•	Perform your job in such a manner that other employees will consider it a pleasure and privilege to work with you
•	Perform other duties as assigned

POSITION QUALIFICATIONS

Competency Statement(s)

•	Analytical Skills - Ability to use thinking and reasoning to solve a problem.
•	Communication - Ability to communicate effectively with others using the spoken and written word.
•	Confidentiality - Ability to maintain strict confidentiality in accordance with Kapnick privacy guidelines including but not limited to HIPAA/HITECH as it relates to all divisions of Kapnick Insurance.
•	Creative - Ability to think in such a way as to produce a new concept or idea.
•	Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
•	Detail Oriented - Ability to pay attention to the minute details of a project or task.
•	Friendly - Ability to exhibit a cheerful demeanor toward others.
•	Interpersonal - Ability to get along well with a variety of personalities and individuals.
•	Organized - Possessing the trait of being organized or following a systematic method of performing a task.
•	Professionalism - Represent Kapnick professionally both internally and externally at all times.
•	Self-Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
•	Systems Analysis - Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
•	Technical Aptitude and Skills - Ability to comprehend complex technical topics and specialized information
•	Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

SKILLS & ABILITIES

Education:

Bachelor's Degree (four year college or technical school)

Current college student with a minimal completion of 1 year with a concentration in computer science or related.

Experience:

No prior experience necessary

Computer Skills:	Desired Skills: PowerShell language proficiency Python language proficiency Understanding of VMware virtualization Understanding of Microsoft Active Directory administration Understanding of Office 365 system administration

Other Requirements:	Excellent communications skills, attention to detail a priority and comfortable meeting new people.

PHYSICAL DEMANDS

N (Not Applicable)	Activity is not applicable to this position.
O (Occasionally)	Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)	Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)	Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Stand	O
Walk	O
Sit	F
Manually Manipulate	O
Reach Outward	O
Reach Above Shoulder	O
Climb	N
Crawl	N
Squat or Kneel	O
Grasp	O
Speak	F

21-50 lbs	O
51-100 lbs	O

Push/Pull

26-40 lbs	O
41-100 lbs	O

WORK ENVIRONMENT

This is an office environment in a controlled atmosphere building.