Recruiter
The Site Recruiter will be responsible for sourcing and recruiting candidates for inbound call center agents. The recruiter will work with the regional team and promote a network of established contacts to find the right people for the position of call center agent.
Key Responsibilities
- Responsible for assisting with implementation and administration of recruitment programs
- Review incoming application submissions and screen for top talent
- Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants
- Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates
- Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates
- Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS)
- Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting
- Promote the Company image to candidates and external service providers
Qualifications and Skills
- Two years of relevant experience preferred
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and meet timelines on deliverables
- Proficient in Microsoft Office
- Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment
- Sense of professionalism and ability to develop relationships
- Strong attention to detail
- Ability to handle and maintain confidential information