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Reservation Center Specialist -Summer 2018

Job Description: Reservation Specialist
Non-Exempt: Hourly worker and Seasonal Summer Worker

Position Summary:
Reservation Specialists will provide excellent customer service to guests calling to make reservations and provide general information about Medora, the Medora Musical, and Bully Pulpit Golf Course. Essential Job Functions:
 Be able to work in reservation center environment.
 Throughout shifts be able to make reservations for motels, golf, and a number of other TRMF events.  Provide excellent customer service while answering and returning telephone calls to assist guests with reservations.
 Able to adjust to changes.
 Must be able to work with others.
 Must work quickly and efficiently on computers with various software programs.
 Reservation Specialists should be able to become knowledgeable on different events and attractions in Medora.
 Must be able to speak and understand English at a native level.

Other Responsibilities:  Other duties assigned by the Reservations Manager.