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17-16678 Manager of Professional Services

The Manager of Professional Services will provide the Design & Construction department with daily analytical and administrative support as well as coordination and implementation of departmental programs, procedures and other related contract analysis and administrative responsibilities in the areas of design, construction, and/or contract administration. 

DUTIES & RESPONSIBILITIES:

  • Supervise staff assistants within Contract Administration department.
  • Train departmental and MBTA employees in Contract Administration policies and procedures.
  • Provide management response planning to federal and state audits.
  • Oversee authorization and approval process for all operations, and other non-design & construction task order contracts.
  • Manage all contract administration matters and participate in negotiation of all contracts and contract amendments by preparing required documentation for authorization, execution and distribution.
  • Manage and implement procurement of professional services.
  • Review and check contracts, amendments, cost proposals, claims and other agreements and prepare the same for processing.
  • Perform detailed cost analysis of design and construction phase services proposals during negotiations for contracts and/or amendments.
  • Train staff on a standard operating procedures and related duties, including but not limited to cost analysis.
  • Prepare independent cost estimates for design contracts.
  • Work with third party consultants and contractors (engineers/architects) and various departments within the Authority to ensure all documentation complies with federal and state regulatory requirements.
  • Manage consultants and inhouse personnel during the preparation of contract documents.
  • Oversee and monitor all project status comments and maintain database tracking.
  • Ensure compliance with MBTA procurement and project manager manual policies and procedures.
  • Update and implement changes to the Professional Services Standard Operating Procedures Monitor the progress of review comments to see that responses are on schedule.
  • Prepare weekly and monthly reports for senior management relating to projects in design and construction.
  • Use computerized and manual systems to develop and maintain detailed records for all department files.
  • Perform Capital Management System (CMS) and Financials and Materials Information Systems (FMIS) functions.
  • Maintain a shared electronic log of all submittals for Design Department review. Act as a liaison between MBTA and industry professional organizations as well as between MBTA departments, providing specific information relative to special projects areas.
  • Respond to each inquiry, whether from a customer, vendor or coworker in a courteous and professional manner.
  • Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-- Retaliation policies.
  • Perform related duties and projects as assigned. 

MINIMUM REQUIREMENTS/QUALIFICATIONS:

  • A Bachelor's degree from an accredited institution.
  • Five (5) years of experience in contract administration, project administration and coordination duties, supporting a large department or group.
  • One (1) year of related experience in a supervisory capacity.
  • Proficiency with the MS Office Suite, including Word, Excel, database, and PeopleSoft applications.
  • Effective organizational, analytical, time management, interpersonal and multitasking skills.
  • The ability to pass: background screenings, a Criminal Offender Record Information (CORI) check, and the MBTA's medical requirements, including a physical examination and drug and alcohol screening.
  • Have a satisfactory work record including overall employment, job performance, discipline and safety records. For internal candidates, the aforementioned applies to the two (2) years immediately prior to the closing date of this posting. Infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration.
  • The ability to provide internal and external customers with a courteous and professional experience.
  • The ability to supervise and work effectively with a diverse workforce. 

SUBSTITUTIONS INCLUDE:

A high school diploma or equivalent from an accredited institution with four (4) additional years of experience in contract administration, project administration or coordination duties, supporting a large department or group may be substituted for the educational requirement. 

PREFERENCE:

A Master of Business Administration, Engineering, Construction Management, or a related field from an accredited institution; and/or experience providing project support in a design or construction environment.