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Global Operations Associate - 2017 Grad | Shenzhen

Flexport is on a mission to fix the user experience in Global Trade.  We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.  We help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.

Started in 2013, we've raised $204M from investors that include Peter Thiel’s Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & more.

Data and information is the foundation upon which Flexport builds its business and transforms the freight industry. Our Data Operations Team helps Flexport deliver the accuracy and insight that represent value to our clients, while working in a team to learn the business of moving freight.  

Our Global Operations Associate role is the first step in a career path in our broader Global Operations Team.  Our Global Operations Team empowers our clients, partners with asset owners around the world, and manages end-to-end coordination of shipments around the world to further us on our mission of fixing the user experience in Global Trade.

What you'll do:

  • Own the quality of data from client and supplier through to Flexport’s Customs team;
  • Work with Operations Associates to help move freight for our clients;
  • Refine and expand the processes followed by our clients and partners to help optimize our data onboarding and delivery.
  • Enter commercial product information and dimensions with speed, consistency and accuracy.
  • Ensure quality control on international shipment documents;
  • Complete special projects to support the team as necessary. 

What you'll need:

  • 2017 BA/BS/MA/MSC Degree with a strong academic track record and meaningful internship experience;
  • Strong command of English and Mandarin or Cantonese;
  • Excellent communication, interpersonal, and organizational skills;
  • Next-level attention to detail and follow-through;
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.