OPERATIONS MANAGER
Are you passionate about interior design? Do your friends think your organizational skills border on OCD? Do you thrive in a fast-paced, creative work environment? If so, we warmly welcome you to apply for this Studio Director position.
We are seeking an energetic individual who is not afraid to tackle big projects and wants to be part of transforming an industry. As Operations Manager you will work along side our founder and liaise with customers, interior designers, industry partners and our network of skilled artisans.
OUR IDEAL CANDIDATE
- Experience in interior design, furniture design or furniture revitalization (upholstery, refinishing, etc)
- Hyper organized, with an ability to prioritize time-sensitive tasks
- Superb communicator - both verbal and written skills - capable of conveying detailed instructions to various groups (including limited English-comprehension individuals)
- Master multi-tasker in a fast-paced professional environment
- Creative, flexible and willing to “roll up your sleeves” to help the business grow
- Able to work independently and manage projects with many moving parts
- Comfortable using new web-based project management tools
- Highly proficient using spreadsheets (Excel, Numbers or Google Sheets) and presentation tools (Powerpoint, Keynote, Slides)
- Basic knowledge of QuickBooks
POSITION OVERVIEW
- Field incoming estimate requests and general queries from customers
- Generate detailed project estimates, work orders and purchase orders
- Own all aspects of quality control
- Manage project volume and timelines for artisan network
- Procure fabric/materials for all projects - track orders and payments
- Schedule and manage delivery logistics for projects to/from/between workrooms
- Assist with building relationships with new artisans and workrooms
- Assist with special projects as needed
- Able to travel by car to workrooms around the Bay Area