Internship, Client Services

POSITION TITLE:                    Client Services Internship

DEPARTMENT:                      Premium Services

REPORTS TO:                          Director, Client Services

POSITION LOCATION:            Indianapolis

FLSA STATUS:                        Non-Exempt, Seasonal

DURATION:                            January 2018 – September 2018

COMPANY SUMMARY:

 

The Indianapolis Motor Speedway is the worldwide leader in motorsports entertainment and the largest spectator sporting facility in the world. The INDYCAR Series offers its lineup of drivers the most diverse challenges in motorsports; featuring racing at a combination of superspeedways, short ovals, road courses and street circuits. However, we are also about people. A talented staff with diverse skills that are used to the fullest in order to stage the world's great motor racing events.

Employees at both IMS and INDYCAR are challenged daily to excel in an environment featuring a pace that matches the high speed of the machines that race at our famous facility and in our series. Working for us is a demanding, yet rewarding, endeavor for dedicated professionals who want to reach their ultimate potential amid the excitement, tradition and pageantry of the World’s Greatest Race Course and our premier open-wheel racing series.

POSITION SUMMARY:

The intern will work the full spectrum of Client Services responsibilities which includes but is not limited to: supporting hospitality, suites, clubs and contract fulfillment. The intern will work in the Client Services offices while preparing for events, on the grounds during events and may assist set-up crew with event day responsibilities. 

SPECIFIC DUTIES:   

·       With the Director of Client Services and Client Services team, help provide support for all IMS activities. The intern will be paired with a Client Services Representative to work with throughout the duration of the internship while still be expected to assist all team members as needed.

·       Develop and maintain outstanding working relationships with internal departments, corporate clients, sponsors, drivers, teams, general public, international media (print and electronic), and provide excellent customer service to all patrons of the Client Services office.

·       Assist in the printing, packaging, shipping, and tracking of all hospitality, suite, vending/display, and client contractual elements.

·       There may be opportunities to assist with onsite Special Events.

·       Maintain daily general office duties.  Respond and communicate daily to the Client Services email inbox and phone lines.

·       Assisting with room set-up and tear down may be requested.

·       Must have the ability to lift up to 50lbs.

·       Expectation to be able to stand or walk for long periods of time.

·       During event times, there will be exposure to the weather elements in our outdoor environment.

·       Other duties as assigned by the supervisor. 

QUALIFICATIONS:  

Supervisory Responsibilities

·       This position does not have any supervisory responsibilities 

Education

·       Working towards a degree in Tourism & Convention Management, Event Management, Sports Management, Marketing or Public Relations is preferred.    

Skills/Experience

·       Effective interpersonal skills and the ability to work in a role that requires clerical and organizational skills, as well as initiative and flexibility.

·       Previous office experience preferred.

·       Advanced computer skills.

·       Ability to work under pressure with time constraints.

·       Ability to work with minimal supervision.

·       Strong organizational and time management skills.

·   Innovative thinker and self-starter.

·       High integrity and confidentiality.

·       Effective leadership and communication skills.

·       Critical thinking and problem-solving skills.

·       Enthusiasm for and commitment to the company and our vision, mission and values. 

Travel/Work Hours

·       No travel.

·       Schedule is flexible, taking into consideration class schedules.  Required ability to work long hours, evenings, weekends & holidays during entire event season.

·       Candidate must be able to work overtime as needed.   

PHYSICAL DEMANDS: 

Any physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

WORK ENVIRONMENT:  

The work environment characteristics described in this job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Email questions to jobs@brickyard.com