Director of Operations

Brooklyn LAB is looking for a Director of Operations to join the Network Team!

ABOUT BROOKLYN LAB

Brooklyn Laboratory Charter Schools (LAB)

is a network of open enrollment, college-prep, public charter schools that prepares students with the academic foundation, digital literacy, and leadership skills necessary to excel in college and professional life as they grow as ethical leaders.

The LAB Formula:

ABOUT WORKING AT BROOKLYN LAB

Working at Brooklyn Lab is unlike any traditional environment.

Teachers and staff members alike empower their scholars and colleagues on a daily basis. By design, our schools are small communities where every scholar, teacher and staff member support and grow one another.

Staff and faculty like understand the value of collaboration and share best practices across the network, mentor and receive feedback from their teams.

As a Brooklyn LAB Director of Operations you will provide leadership in the following areas:

• Strategy and Planning: Work with the Executive Director to support strategic, long-term planning, and measurable goal setting to ensure that the planning is actualized and aligned with all the network wide goals. Continuously innovate and evaluate the operational and financial health of the organization and innovate strategies to address emerging liabilities.

• Operations Leadership: Provide technical support and management to all operations staff, with particular focus on: student recruitment; family engagement planning, enrollment and student records; human resources, payroll, and credential management; scheduling, meals programs and receipts; physical plants; nursing services; procurement; security and school safety programs; external reporting and regulatory compliance; asset tracking; and relationships with the NYCDOE and NYSED.

• Communications: Ensure alignment, consistency, and clear communication of the operational services available to the network so schools understand the depth and scope of the resources available and how to access those resources; create coordinated communication systems and project management to ensure that all team members are working to provide efficient services to the schools; and work with the Executive Director to align a decision making process which clearly articulates roles and responsibilities for all stakeholders.

• Enrollment and Student Information: Coordinate student recruitment for middle and high school campuses; ensure timely and proper enrollment and attendance reporting to the city and state and timely and accurate collection of public funds; maintain the school’s waitlist and enroll students in compliance with charter law and regulations; maintain student records and information; and ensure compliance with student confidentiality laws. Lead manage the student information management system includes auditing for data integrity and oversight of student records (e.g., enrollment, attendance, disciplinary actions, demographic data, immunization, emergency/medical information, special education, interventions, and school records).

• External reporting and compliance: Ensure compliance with state and federal regulations; ensure that all required financial reports are submitted in a timely and accurate manner; monitor management/lease/charter agreements, with particular attention to financial reporting requirements; and maintain effective working relationship with the authorizer, the state, and other regulatory and oversight agencies.

• Facilities: Manage custodial staff and facility and related contractors, including repairs and maintenance; support school-based operations teams to maintain the facilities, helping to ensure that they are functional and inspiring learning environments; handle repairs and preventative maintenance programs, carpentry, and mechanical systems; manage maintenance and repair tickets, including painting, VCT and carpeting, dry wall, ceiling tiles, doors and locks, plumbing, heating, ventilating, air conditioning, minor electrical, installations, and furniture.

• Information technology: Ensure LAB’s information systems are fully functioning; oversee the planning, administration, maintenance, and troubleshooting of information technology hardware and software; ensure security policies and procedures are in place to protect confidential information and provide reliable access, and that they comply with local, state, and federal policies related to technology use, such as CIPA, COPPA, and FERPA; manage user accounts and system security and oversee back-up procedures; and coordinate user-training programs to ensure effective and efficient use of technological resources.

**Other duties, based on the needs of the school and its scholars.

ABOUT THE DESIRED EDUCATION, TRAINING & MINDSET:

• A BA/BS degree from an accredited institution, (an MBA, MPA, or other relevant advanced certification preferred);

• 3-4 years of experience working in large or fast-paced departments, is a plus

• Commitment to LAB’s mission and academic objectives: that all students, regardless of background and incoming ability, can achieve at high levels

• Manages time and resources effectively, prioritizing efforts according to organizational goals;

• Delegates decision-making and authority in an effective manner

• Multi-tasks and balances detailed steps with strategy to ensure successful project completion;

• Possesses strong written and verbal communication skills, follow through and a leads through communication and presence;

• Exhibits willingness to engage in difficult conversations and make hard decisions;

• Takes the initiative, goes above and beyond typical expectations and demonstrates relentless drive and determination to achieve exceptional outcomes and results

• Exhibits resilience in overcoming setbacks and remains constructive despite resistance or failure; demonstrates tenacity; supports perseverance in others;

• Focuses on results and how they are achieved; does not confuse effort with results;

• Identifies, analyzes and prioritizes complex problems and key issues;

• Gathers information from multiple relevant sources and stakeholders when problem-solving;

• Demonstrates the ability to evaluate results and use data to drive decision-making. Considers both the longer-term and unintended consequences of potential decisions; develops contingency plans

• Continuously and humbly seeks opportunities for personal and organizational improvement; proactively solicits and willingly accepts assistance;

• Promotes and contributes to a culture of sharing effective practices;

• Demonstrates professionalism in diverse situations;

• Experience with charter or charter-like schools, nonprofit strategy, nonprofit consulting, and/or with students in low-income urban environments is preferred

• Willingness to be a team player and support auxiliary projects with the Operations team

• Demonstrated enthusiasm, a “can do” attitude, and a desire to make others successful

• Ability to absorb feedback, engage in self-improvement, and adjust to a dynamic and rapidly changing environment

*Whenever possible, LAB seeks to hire Teachers certified in special education and/or teaching English to speakers of other languages, in addition to the subject they teach, to provide additional support to students with special needs and/or limited English proficiency.

ABOUT BENEFITS & COMPENSATION:

• Compensation is commensurate with experience

• Medical, Dental and Vision Benefits

• Pre-tax commuter benefits

• 5% of annualized base salary contribution to a LAB retirement plan which vests at a percentage annually

• An individual professional development allowance

BECOME BROOKLYN LAB!

Brooklyn LAB is an equal opportunity employer and welcomes candidates of diverse backgrounds and is  committed to equal access for those with disabilities in compliance with the Americans with Disabilities Act (ADA).

To join Brooklyn LAB, please submit a resume and cover letter, including your interest in Brooklyn LAB and how you learned about the position.  

Please note that due to our selection criteria, we will only notify candidates who meet our selection criteria.