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Jr. Operations Manager

The Operations Manager will oversee the operations for multiple departments including: Roadway, Toll Collections, EH&S, and the General Operations Teams.

  Position Responsibilities:

  • Provide leadership and support the culture of “safety” in all ITRCC activities

  • Lead assigned projects to completion

  • Direct interface with managers to develop specific areas of the business beyond status quo

  • Seek out operational efficiencies to improve the business flow, control costs while maintaining an acceptable level of service required by the concession lease agreement

  • From a EH&S compliance perspective, confirm that ITRCC continues to meet its regulatory responsibilities while enforcing a strong safety culture throughout the organization

  • Although department heads are responsible for their individual budgets, direct collaboration on spending and opportunities to reduce costs are critical

  • Annual budget preparation and reforecasting involvement

  • Detailed analysis of operational data, e.g. safety, benchmarking against internal performance and industry, winter maintenance effectiveness, labor hours, etc. is a high priority and will consume a significant amount of daily activities

  • Report writing on various operational topics which require industry research and internal collaboration. Reports are targeted to the executive committee and the board of directors

  • Drive initiatives in the management team which contribute to long-term operational excellence

  • Performs other duties as required

 Qualifications:

  • Bachelor’s degree in Business Management

  • Ability to communicate effectively both orally and in writing

  • 3 year minimum in management role

  • Budgeting experience

  • Advanced level of Microsoft Excel

  • Must possess and maintain a valid driver’s license

 

We offer a comprehensive benefits package that includes medical, dental, vision, life, generous paid time off, 401(k) matching, wellness programs, child care reimbursement, maternity & paternity leave, career development, anti-stress program and much more.