Customer Service Engineer

Compunetix is currently seeking a Customer Service Engineer to install Summit and Olympus systems and external applications and troubleshoot problems with Compunetix systems.

Responsibilities:

• Install Summit and Olympus systems and external applications
  
• Troubleshoot problems with the bridge and/or external applications 24/7/365
  
• Perform upgrades as required
  
• Work with CSD Training, Production Support and engineers teams to resolve customer issues
  

Requirements:

• BS in Electrical Engineer or Computer Engineer. MS Preferred
  
• Strong computer skills including Windows/Office required
  
• Previous technical work experience (i.e. internship, co-op, lab or teaching assistant)
  
• Experience with TCP/IP network, telecommunications, and voice/data network technology a plus
  
• Excellent customer service, verbal and written communication skills
  
• Ability and willingness to travel domestically and internationally
  
• Ability and willingness to work some overtime/nights/weekends as required
  

 AA/EEO