Director, IT Project Management Office

Job Summary:

Reporting to the CIO, the Director of the Project Management Office (PMO) takes primary responsibility and provides overall leadership for developing, managing, and improving the technology project intake process. The Director is responsible for designing, implementing, and ensuring the use of a comprehensive process for collecting, evaluating, scoring and securing funding for business related projects and technology infrastructure projects.

The Director will have primary responsibility for the successful execution of university technology projects. The Director will define and document comprehensive, phased, and best practice based project management methodologies and frameworks to successfully deliver a broad range of projects. The Director will work with ITS and Gonzaga management to set project performance targets and define and report metrics that measure performance. The Director will implement best practice project processes and tools to meet and exceed project performance targets. The Director will work with project management, technical, and business staff to develop templates and sample deliverables for all artifacts involved in the project management process. The Director will train project managers on the process and monitor compliance for all technology projects.

The Director will be well-versed in all aspects of a traditional project life-cycle as well as other project management methodologies i.e., agile, scrum, and RAD. The Director will assume delegated duties, be a leader who is a critical thinker, and be ready to solve problems. The goal is to help the PMO attain objectives of productivity and employee satisfaction. Understanding that customer satisfaction is also essential.

For a complete list of job functions, please visit http://gonzaga.peopleadmin.com/

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Engineering or Business (equivalent experience may substitute for degree) 
  
• 5-7 years of increasing technical project management experience 
  
• 3 years managing programs with multiple project tracks 
  
• 3 years of experience working in a mature PMO 
  
• Demonstrated ability to work independently and effectively with minimal supervision 
  
• Demonstrated knowledge of best practice project management methodologies and the advantages and risks of each 
  
• Knowledge of relevant PMO processes and procedures 
  
• Proficient in MS Office, MS Project, SharePoint and other relational databases and software 
  
• Outstanding interpersonal and communication skills 
  
• Excellent organizational and leadership skills 
  
• Aptitude in problem solving 
  
• Business Process Analysis and mapping
  

Desired Qualifications:

• Advanced degree in technology or business 
  
• Demonstrated experience managing technology initiatives in a higher education environment. 
  
• PMP certification highly desired. 
  
• Demonstrated experience improving the maturity of a technology management methodology. 
  
• Demonstrated experience working in and/or implementing an ITIL service management framework.
  

EEO Statement:

Gonzaga University is a Jesuit, Catholic, humanistic institution, and is therefore interested in candidates who will contribute to its distinctive mission. Gonzaga University is a committed EEO/AA employer and diversity candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to their disability status and/or protected veteran status.

For more information or to apply, please visit http://gonzaga.peopleadmin.com/