Residential Group Leader V - Cook County Assessor's Office

1 Position Vacancy

Work Shift: 8:00am - 4:00pm

This is an AFSCME 3835 Bargaining Unit Position

Job Summary

Reporting directly to the assigned Manager of Residential Valuations, the Residential Group Leader V is responsible for reviewing, analyzing and processing appeals, re-reviews and Certificates of Error to the valuation of residential properties in Cook County. The Residential Group Leader verifies the accuracy of the Residential Analysts’ work for both the initial and appeal valuation processes. In addition, the Residential Group Leader is responsible for training new Residential Analysts in the department and solves work performance problems before management intervention becomes necessary. The Residential Group Leader performs all duties in a uniform and timely manner in order to meet the assessment deadlines of the Cook County Assessor’s Office (CCAO). The Residential Group Leader maintains good customer service.

Essential Job Duties

Reviews, analyzes and processes appeals, re-reviews and applications for Certificates of Error pertaining to the valuation of residential properties filed by or on behalf of property owners.

Enters questionnaire data and field data into CCAO’s automated systems to generate a value for each Property Index Number (PIN).

Uses CCAO systems and databases, mass appraisal systems, the internet, and other techniques to make assessment decisions.

Makes complex analytical decisions and ensures that residential property in Cook County is fairly and uniformly assessed, applying appropriate rules, regulations, policies and other guidelines.

Distributes residential appeals and applications for Certificate of Error to Residential Junior Analysts for processing and reports to the Manager of Residential Valuations on the distribution and completion of work.

Monitors the productivity of Residential Junior Analysts, effectively communicating job duties and responsibilities to analysts, and ensures designated assessment cycle deadlines are met.

Conducts desk review and first pass tasks, as assigned.

Works on complex appeals with minimal supervision.

Reviews and adjusts the modeled values of residential properties.

Analyzes and values permits for additions, renovations, and demotion.

Analyzes the value of prior omitted assessments.

Reviews condo appeals as needed to assist the condo group.

Uses discretion in carrying out assignments and in effectively completing tasks and resolving any problems in accordance with CCAO’s policies and guidelines.

Trains and effectively communicates job duties and responsibilities to new analysts.

Performs other duties and assignments, as required, to achieve the overall goals of the Valuations Department.

Communicates any issues to the Manager of Residential Valuations as appropriate.

May be required to work extended hours and overtime as needed.

The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outs an employee's normal line of work.

Minimum Qualifications

• Bachelor’s Degree from an accredited college or university.
• Three (3) years of full-time work experience in finance, property taxation, assessments, real estate valuation, or related field

OR

• Current employee of the Cook County Assessor’s Office.
• High school diploma or GED certificate.
• Seven (7) years of full-time work experience in the following areas:
        • property taxation, or
        • assessment administration, or
        • real estate appraisal valuation, or
        • related field.

Preferred Qualifications

• Bachelor’s Degree in Finance, Real Estate, Business Administration or related field.
• Proficiency with Microsoft Excel.

Knowledge, Skills, Abilities and Other Characteristics

• Knowledge of CCAO operations, function, activities and the property tax system, or the ability to quickly gain such knowledge.
• Knowledge of CCAO’s procedures, policies, guidelines and other applicable rules and regulations related to valuation of real property, or the ability to quickly gain such knowledge.
• Knowledge of the assessment cycle, assessment valuation standards, practices and techniques, and the three approaches to assessing value.
• Ability to meet CCAO and departmental deadlines, production goals and effectively utilize time with limited supervision.
• Knowledge of materials, software, equipment, and procedures utilized by CCAO, or the ability to quickly gain such knowledge.
• Ability to adjust to new techniques and procedures.
• Ability to converse knowledgeably and communicate effectively, both orally and in writing.
• Ability to work with others; excellent interpersonal skills in dealing with co-workers.
• Ability to coordinate and carry out instructions.
• Ability to work independently on complex appeals with minimal supervision.
• Must be computer literate, with skill and efficiency in entering and retrieving data, and have the ability to work with CCAO systems and databases and Taxmaps.
Physical Requirements
• Visual acuity to review and edit written and electronic communications for long periods of time.
• Repetitive use of hands to handle and/or operate standard office equipment.
• Regular use of a telephone to communicate.
• Required to lift and carry up to thirty (30) pounds of documents.

ANNUAL SALARY: $96,235   -   Grade 20

This is an AFSCME 3835 Bargaining Unit Position

Benefits Package Includes:
•   Medical, Dental, and Vision Coverage
•   Basic Term Life Insurance
•   Pension Plan and Deferred Compensation Program
•   Employee Assistance Program
•   Paid Holidays, Vacation, and Sick Time
•   Hybrid Work Schedule (granted at the discretion of the Department Head -- all CCAO employees are expected to live within a distance of Cook County that will allow them to work in the office as demanded by operational needs)

For more information on our top-tier benefits package click on the following link: 2026 Cook County Benefits

METHOD OF APPLICATION: 

Internal Applicants Apply online at:  https://cookcountyil.taleo.net/careersection/170/jobsearch.ftl?lang=en   

External Applicants Apply online at: https://cookcountyil.taleo.net/careersection/120/jobsearch.ftl?lang=en 

 APPLICATION DEADLINE: Online submissions will close at 11:59pm on 09/08/2026.

Applications of eligible applicants will be retained for consideration for 12 months following receipt of application, or until this Notice of Job Opportunity is withdrawn, whichever occurs first.

On or before the final date for interviews, applicants must furnish Human Resources with sufficient proof of education (if applicable), designations/certifications, professional references, and photo identification.

SPECIAL NOTE: A skills assessment test will be administered as part of the interview process for this job.   

ANY APPLICANT THAT FAILS TO COMPLY WITH ANY OF THE REQUIREMENTS OF THIS NOTICE OF JOB OPPORTUNITY WILL NOT BE CONSIDERED ELIGIBLE FOR THE POSITION.

The Office of the Cook County Assessor hires and promotes based on applicant qualifications and merit. The use of political factors as a condition of employment for the above job opportunity is prohibited. Any questions should be sent to Human Resources at 312-603-5115 or assessor.ccaohr@cookcountyil.gov.

*All offers of employment are contingent upon satisfactory results of a criminal background check*

(Current Cook County Assessor's Office employees will not be subject to a criminal background check)

*Must be legally authorized to work in the United States without sponsorship*

COOK COUNTY ASSESSOR’S OFFICE IS AN EQUAL OPPORTUNITY EMPLOYER

Last modified: July 5, 2023